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By Richard J. Fidei, Partner, Colodny, Fass, Talenfeld, Karlinsky & Abate, P.A.
In the wake of two tumultuous storm seasons, Florida has experienced the significant growth of both its state-backed insurer and reinsurance fund. This article briefly summarizes the major legislative, regulatory, and market developments in Florida’s property insurance industry over the past four years. It is also intended to highlight the state’s metamorphosis into a full-fledged market competitor and the deliberate steps the state took in making that transition. This article concludes with an overview of the new problems facing a state that continues to struggle with a shrinking voluntary property insurance market while state officials remain perplexed over the failure of recent reform to result in meaningful rate reduction.
NATURAL DISASTER AND GOVERNMENT REACTION
During the 2004 and 2005 hurricane seasons, a total of eight hurricanes made landfall in Florida. These storms caused an estimated $36 billion in losses based on approximately 2.8 million claims. Insurers generally reacted to these unprecedented losses by submitting new rate filings and asking for rate increases. Also, some insurers began to withdraw from the property insurance market or reduce their exposure in Florida's riskiest areas – primarily its heavily populated coastlines. In the aftermath of these storms, three of the state's largest insurers, State Farm, Allstate and Nationwide, collectively nonrenewed tens of thousands of homeowners policies in these coastal areas. These actions caused policyholders to be confused because many had never filed claims with their carriers.
In early 2006, the Florida Legislature began taking steps to address a growing concern regarding the health of the state’s voluntary insurance market. Of particular concern to state officials was the solvency of Citizens Property Insurance Corporation (Citizens) the state’s “insurer of last resort.” Citizens had been created in 2002 by the merger of Florida's existing Property and Casualty Joint Underwriting Association and Windstorm Joint Underwriting Association. During the 2004 and 2005 hurricane seasons, Citizens as a residual market insurer, provided wind coverage to those Florida homeowners in certain designated high risk areas, who were unable to procure policies in the voluntary market. In addition, Citizens offered multi-peril residential coverage in certain areas throughout the state.
As a result of the 2005 storms, Citizens incurred over $2.5 billion in losses and was faced with a shortfall deficit of $1.7 billion. In 2006, the Florida Legislature passed Senate Bill 1980, which granted Citizens a $715 million appropriation to partially offset its deficit. The balance of the deficit of approximately $1 billion was the subject of an emergency assessment amortized over ten years requiring certain Florida insureds to make a Citizens assessment payment on all new and renewal policies.
The 2006 Legislature also created the Insurance Capital Incentive Build-Up Program to provide state funded low interest loans to insurers under certain conditions. Insurers which brought new capital to the Florida market would be eligible for a matching funds loan from the state. This program provided an incentive for private insurers to infuse new capital into the Florida market. With limited exception, insurers had to have at least $50 million in surplus after participation in the Program and were initially required to maintain at least a 2:1 surplus to net written premium ratio. A total of $250 million was allotted for this loan program by the state and, by the middle of 2007, all money had been utilized.
The 2006 legislation did little, however, to stem ongoing nonrenewals of homeowners policies by private insurers. It also failed to address the decisions of some insurers to stop writing, or restrict the writing of, new business in a state that these insurers felt presented unacceptable levels of risk. Although smaller private insurers were encouraged – and were, at one time, promised bonuses – to remove policies from Citizens, the takeouts by these carriers did not ameliorate the problem of availability for many homeowners who continued to have to seek coverage from Citizens. Additionally, premiums for these “take out” policies, as well as the policies of many insurers, reached new heights.
By the summer of 2006, the combination of the decreased availability and affordability of homeowners insurance in Florida was continuing to breed discontent among residents in all parts of the state. Despite the $715 million legislative appropriation, Citizens still faced a substantial deficit which was being recouped through policyholder assessments. In June 2006, in response to growing public concern, then Governor Jeb Bush issued an Executive Order, creating the Property and Casualty Insurance Reform Committee. The Committee was charged with examining Florida’s insurance market and formulating recommendations to reduce the cost of premiums, increase the availability of insurance, and reduce the risk to homeowners and businesses. Chaired by then Lieutenant Governor, Toni Jennings, the Committee held public meetings across the state during a three-month period in 2006. The Committee heard testimony from multiple witnesses, including homeowners, carriers, reinsurers, catastrophe modelers, insurance agents, and even realtors, and it ultimately produced a report containing dozens of recommendations for legislative action.
In the meantime, Governor Bush’s last term of office was coming to an end, and Republican Charlie Crist, then Florida’s Attorney General, was elected Governor of Florida. Governor Crist campaigned heavily on issues related to the availability and affordability of homeowners insurance. His term commenced in January 2007.
Among the Committee’s most significant recommendations were the augmentation of the Florida Hurricane Catastrophe Fund (FHCF) and the expansion of Citizens. Many of these recommendations were carried out, in one form or another, during the January 2007 Special Session of the Florida Legislature. Spurred by newly elected Governor Crist, the Legislature enacted sweeping reforms that impacted many aspects of the property insurance industry in Florida. From revisions to the state building code to programs designed to fund home mitigation measures, the Special Session legislation had two chief goals: making insurance more available to, and affordable for, Florida homeowners.
AVAILABILITY AND STATE-BACKED INSURANCE
The Florida Legislature took a number of steps in 2007 to attempt to make insurance available to homeowners who had been nonrenewed by their carriers. The January 2007 Special Session legislation, along with an Emergency Order issued by Governor Crist, resulted in a temporary freeze on cancellations and nonrenewals of existing homeowners policies. The legislation also changed the rules for the required notice period necessary to cancel or nonrenew policies during hurricane season so insureds would receive longer advance notice in order to be able to find alternative coverage. It also prohibited insurers from writing, in the Legislature’s opinion, more profitable automobile insurance policies if the insurer wrote homeowners coverage in any other state unless the insurer also offered homeowners policies in Florida.
A major component of the Legislature's effort to increase availability, however, involved Citizens. As a residual market insurer, Citizens was previously required by statute to charge premiums higher than the state's top twenty voluntary market insurers. However, Citizens' legally mandated high rates became increasingly unpopular as more homeowners faced cancellations or nonrenewals from their private carriers and found themselves paying significantly higher premiums for Citizens’ coverage. In fact, after Citizens' policy population more than doubled between 2002 and 2006, frustrated Florida residents formed "Homeowners Against Citizens" and actively campaigned for Citizens to provide more affordable insurance rates.
These demands were met in January 2007 when state legislators abandoned the original theory that Citizens, as a state-run insurer of last resort, should not compete with the voluntary market. Perhaps the most significant change implemented by the legislation was the requirement that Citizens’ rates be “actuarially sound” and subject to the standards that apply generally to private carriers. As a result, Citizens became competitive with the voluntary market. Temporarily, the Legislature rolled back Citizens’ rates to a prior, lower level and froze any rate increases by Citizens until 2009. These events, as well as rate increases in the voluntary market, made Citizens’ rates lower than many carriers in the private market. Importantly, this created competitive disadvantages for the private market since Citizens does not have to maintain any surplus and its rates: (i) do not have to reflect private reinsurance costs or a profit margin; (ii) are not subject to all of the taxes imposed on the private industry; and (iii) can be lower because Citizens has the authority to make assessments for any deficits it incurs.
The 2007 legislation expanded eligibility for coverage in Citizens in the residential market by repealing a provision enacted in 2006 that rendered nonhomestead properties ineligible for coverage from Citizens. This restored Citizens’ policyholder base to include vacation homes and other non-homestead properties. The legislation also provided that a Citizens policyholder would remain eligible for coverage with Citizens regardless of whether the policyholder received an offer of coverage from a private market insurer. This change allowed a policyholder to choose to stay in Citizens and to reject any “take-out” offers from the voluntary market. Eligibility for coverage with Citizens also was extended to new applicants who received offers from private insurers that were 15% greater than comparable coverage from Citizens, a lower threshold than previously existed.
The 2007 legislation also expanded Citizens' role in providing
coverage for commercial risks and in offering multiperil coverage. Citizens assumed the
commercial policies formerly held by the state's recently revived Property and Casualty Joint
Underwriting Association. Additionally, the legislation permitted Citizens to provide
multiperil coverage for commercial residential properties in all areas of the state, including the
multi-million dollar condominium developments that dominate significant parts of Florida’s
high-risk coastlines. In August 2007, Citizens began offering multiperil policies. In 2008, Citizens
will begin offering commercial multiperil nonresidential policies.
Finally, the
2007 legislation substantially expanded the types of insurance policies and premiums that are
subject to assessments to fund deficits of Citizens. The assessment base was expanded to
encompass virtually the same base subject to assessment by FHCF, including all lines of property and
casualty insurance, but not workers’ compensation, accident and health, medical malpractice
and miscellaneous others.
Partially as a result of these changes and
market conditions, Citizens has become the largest property insurer in Florida. Citizens
currently has more than 1.2 million policies and more than $3 billion in direct written premium.
AFFORDABILITY AND STATE-BACKED REINSURANCE
The other principal focus of the January 2007 Special Session was the expansion of the Florida Hurricane Catastrophe Fund. FHCF was created by the Florida Legislature in 1993 in the aftermath of Hurricane Andrew, which caused an estimated $20 billion worth of damage. Financed through mandatory premiums paid by insurance companies that write residential property insurance in the state, FHCF functions as a reinsurer, offering participating insurers reimbursement for a percentage of their catastrophic losses. FHCF was originally intended to serve as a supplement to, but not a replacement for, the private reinsurance market. The FHCF has certain advantages not available to private reinsurers, in that the FHCF is not obligated to pay federal income tax and can issue tax-exempt bonds. In part, this allows the FHCF to offer lower rates for reinsurance than is otherwise available in the private reinsurance market.
The Florida Legislature, believing that the availability of cheaper reinsurance would lead to lower homeowners premiums, entered the January 2007 Special Session determined to expand the role of FHCF in the reinsurance market. The 2007 legislation allowed insurers to select options to expand their FHCF coverage either above or below the then existing level of coverage and established two types of coverage – mandatory and optional. "Mandatory" coverage was simply a continuation of FHCF's traditional coverage, and every insurer writing residential property insurance in the state is required to purchase at least a portion of its reinsurance from FHCF. Each insurer’s individual retention, or deductible, is determined by its share of FHCF reimbursement premiums and based on a factor, or retention multiple. For example, if the factor is 2.5 for the 2008 FHCF contract year, then an insurer that pays a $1 million FHCF reimbursement premium for 2008 will have a retention of $2,500,000. Although an insurer’s retention is on a "per occurrence" basis, there is a fixed and limited amount of coverage to which an insurer is entitled for all hurricane events causing losses in a contract year.
The new "optional" coverages could be obtained either above or below the FHCF mandatory coverage layer. The Temporary Emergency Additional Coverage Option (TEACO) allowed an insurer to purchase its share of a specified layer of coverage below the mandatory coverage at rate-on-line pricing. The Temporary Increase in Coverage Limits (TICL) allowed an insurer to purchase one of twelve layers of coverage above the mandatory FHCF coverage. Pricing is based on the average annual loss, plus expenses, without a risk load or a rapid cash build up factor. Unlike the mandatory FHCF layer of coverage, the optional layers of coverage are fixed and do not expand with exposure growth. These layers were established only for a three year period starting in the 2007 FHCF contract year. During this period, the TEACO industry-wide retention will be set as low as $3 billion and the TICL industry-wide capacity will be as high as $32 billion.
Because of the substantial expansion of FHCF, the 2007 legislation mandated that private insurers pass on to policyholders the savings they would enjoy from the purchase of the expanded, lower-priced, state provided reinsurance. The Office of Insurance Regulation (OIR) calculated presumed factors which were to provide an actuarial estimation of the rate reductions expected as a result of the FHCF expansion. Each insurer was required to utilize these presumed factors in formulating its new rates. The savings to be reflected in the presumed factors rate filings applied to any policy written or renewed on or after June 1, 2007. Importantly, these savings needed to be reflected in rate filings before many insurers’ catastrophe reinsurance programs, and the costs related thereto, had been finalized.
Subsequently, insurers were required by September 30, 2007, to make “true up” filings based on their actual reinsurance costs and pass on to the insureds the actual savings which resulted from the expanded FHCF coverage. The “true up” filings by some companies have been the subject of high profile criticism by the Governor, various members of the Legislature and OIR because the savings and rate reductions have not been as significant as anticipated and suggested by OIR.
SIGNIFICANT ISSUES PERSIST
In one sense, the Florida Legislature's 2007 efforts met with a certain amount of success in the view of many policymakers. Many homeowners were able to procure coverage through Citizens. They also paid lower rates than they otherwise would have paid thanks to the Citizens' rate rollback and temporary rate increase freeze. For these homeowners, property insurance certainly became more available and somewhat more affordable in the short term.
For millions of other Florida homeowners, however, the results have been less
favorable. Despite the expansion of state backed reinsurance through FHCF and the resultant
rate filings to reflect the benefits of this expanded coverage, the average price of property
insurance did not sharply decline, but in many instances, continued to rise. At the height of
the 2007 insurance reform effort, state leaders indicated homeowners could expect to see reductions
in premiums ranging from 24% to 50%. One year later, OIR reported that approximately
one-third of Florida policyholders had experienced no rate relief. One of the state's
largest insurers, State Farm, previously agreed to a 9% rate reduction. Nationwide also
reduced its rates after proceeding to arbitration following OIR’s disapproval of a previously
filed rate increase. However, the large insurers have continued to drop policies
throughout the state and there is growing concern by some that more policyholders are now being
insured by smaller, more thinly capitalized insurers.
Compounding the apparent failure of the
legislative reforms to increase voluntary market participation and decrease prices is the enormous
financial risk now resting squarely on the state’s shoulders. In the event of a
significant catastrophic event like Hurricane Katrina, or a series of smaller storms as seen in 2004
and 2005, Citizens could deplete its cash on hand and find itself in the unpopular position of
having to levy assessments. The state could then find itself in a familiar position –
facing a massive deficit and looking to policyholders to supply the difference through payment of
assessments.
FHCF, with its $29 billion exposure, would be even more deeply affected by a catastrophic event since both Citizens and private insurers would turn to it for reimbursement. Although the state has authorized FHCF to sell $30 billion in bonds to finance its risk exposure, critics note that the largest sale of municipal bonds in American history was an $11 billion bond issue in California. There is no guarantee that sufficient bond buyers could be found, especially in view of the fact that Citizens and the Florida Insurance Guarantee Association (FIGA) may also be in a position of having to issue bonds to fund their deficits. In fact, FHCF was only able to initially sell approximately $3.5 billion in bonds from a $7 billion issuance. Liquidity issues with FHCF could impair its ability to timely pay insurers reinsurance benefits due to them which would implicate solvency issues for those insurers in the aftermath of a hurricane or series of hurricanes.
In any event, each entity would be required to fund bond repayments. All of these entities would still be faced with the daunting task of paying for any bonds they did sell. To do so, FHCF would levy an assessment which would be borne by all policyholders within its assessment base. Under the 2007 legislation, the expanded policyholder assessment base would also be responsible for any Citizens assessment. As noted, a further compounding factor is that policyholders could be required to pay assessments of FIGA if any private insurers are forced into liquidation as a result of storm claims.
.
THE AFTERMATH OF THE 2007 LEGISLATIVE SESSION
State officials were perplexed over the failure of the 2007 insurance reforms to bring about meaningful rate reduction. In October 2007, the OIR served Allstate with broad subpoenas, demanding an explanation of the criteria Allstate used when it began dropping 300,000 homeowners policies starting in 2005, information on their claims paying practices, and justification for their rate filings. These subpoenas requested voluminous documentation regarding a variety of issues, including communications involving the trade associations, rating agencies, reinsurers, brokers, and risk modelers. This reflected public accusations of possible collusion among various industry groups in the rate making process.
After Allstate failed to comply with the subpoenas, Insurance Commissioner Kevin McCarty suspended nine Allstate insurer affiliates from writing new policies in the state until they complied with the OIR's request. Subsequently, a state appellate court upheld the propriety of the Commissioner’s suspension order. Commissioner McCarty ordered a stay of the suspension of the Allstate licenses after Allstate finally submitted an affidavit certifying it had complied with OIR’s requests.
On August 15, 2008 Commissioner McCarty announced the entry by OIR of a Consent Order with Allstate. Under the Consent Order: (i) Allstate Insurance Company agreed to pay OIR a $5 Million penalty, which may not be included as an expense in the ratemaking process in Florida; (ii) Allstate Insurance Company agreed to forgive a $175 Million surplus note issued by Allstate Floridian Insurance Company, in order to enhance the capital and capacity for new business of Allstate Floridian; (iii) Allstate Floridian Insurance Company and Allstate Floridian Indemnity Company committed to use their best efforts to collectively write at least 100,000 new policies (at least 50,000 or which shall be homeowners or similar policies) dispersed throughout the state within three years after their agreed rate reductions go into effect; (iv) for each homeowners or unit owners policy non-renewed by Allstate over this three year period to reduce hurricane exposure, they must write new policies of the same type as they non-renewed by a factor of 1.5; (v) Allstate Floridian Insurance Company and Allstate Floridian Indemnity Company committed to uniformly reduce their territorial base rates for the homeowners and renters lines by 5.6% and to not increase their residential property insurance rates for one year; and (vi) Allstate shall cooperate with OIR in connection with its ongoing investigations of Allstate’s claims paying practices and regarding insurers’ relationships with the rating organizations, trade associations, modelers, reinsurers, reinsurance brokers and other entities.
Other companies have been subpoenaed by OIR, including Cincinnati Insurance Group, Auto Owners Insurance Company and certain of its affiliates and various State Farm insurer entities. Furthermore, the Florida Senate has convened a Select Committee on Property Insurance Accountability, which took testimony regarding the availability and affordability of insurance. Senior insurance executives from Hartford, American Strategic Insurance Company, Nationwide, Florida Farm Bureau, and Allstate Floridian testified before the Senate Committee, and many faced difficult questioning and harsh rebukes regarding various market issues. The Committee also requested that Allstate provide documentation similar to what was subpoenaed by OIR and all internal documents having to do with the 2007 Special Session legislation for their review.
These actions reveal the depths of the frustration experienced by state officials with Florida's insurance industry. In January 2008, Governor Crist announced that he had commissioned a team of attorneys to determine whether the state could file a class action lawsuit against the insurance industry on behalf of state residents. Governor Crist and Commissioner McCarty have recently updated a web site to assist consumers looking to acquire or change homeowners insurance. Commissioner McCarty stated there are over twenty-five new homeowners insurers in Florida since 2006, and consumers are encouraged to shop around for a better price.
2008 REGULAR LEGISLATIVE SESSION
Several significant insurance related bills were passed in the 2008 regular legislative session, including the “Homeowner’s Bill of Rights Act.” This ombudsman insurance bill contained multiple provisions extending the legislature’s role in insurance reform.
This bill, among other things, maintains Citizens’ rates at their current level through January 1, 2010; clarifies that the maximum percentage for regular Citizens assessments is lowered from 10% to 6%, after accounting for the Citizens policyholder surcharge; for deficits incurred in or after 2008, a surcharge upon renewal or issuance of policies shall be issued for up to twelve months, and the maximum policyholder surcharge upon renewal or issuance of a policy is increased to 15%; requires 180 days advance notice of nonrenewal, cancellation, or termination of a personal lines or commercial residential policy if the policy has been in effect for five or more years; provides an insurer planning to nonrenew more than 10,000 residential policies within a twelve month period must provide ninety days’ advance notice to OIR; extends for another year the prohibition on use-and-file rates for property insurance; requires that projected hurricane losses must be estimated using a commission-approved model; requires insurers to use, without modification or adjustment, commission-approved models in determining probable maximum loss for rate filings made more than sixty days after the model is approved; and requires the seller of residential property to disclose the property’s windstorm mitigation rating to the buyer.
The bill also created the Citizens Property Insurance Corporation Mission Review Task Force. The task force is to review available data and recommend changes necessary to return Citizens to its former role as a state-created non-competitive residual market. The task force must submit its report by January 31, 2009.
Of significance, the provision in the bill that would have allocated $250 million from Citizens’ surplus for funding the Insurance Capital Build-up Incentive Program was vetoed by Governor Crist. This would have provided funding to continue the previously successful low interest matching loan program that was designed to encourage the infusion of more private capital into Florida’s residential property market.
Another insurance related bill that was a product of the 2008 regular legislative session was HB 7103 relating to hurricane mitigation enhancement. The bill makes several changes to the My Safe Florida Home program administered by the Department of Financial Services (DFS) that provides hurricane mitigation inspections and grants for specified improvements; requires insurers to accept as valid uniform mitigation verification forms certified by DFS or signed by specified professionals; and sets aside $10 million to implement the program.
There was one significant insurance related bill that did not pass during the 2008 regular legislative session. Florida CFO Alex Sink proposed reform to FHCF to reduce the potential for future FHCF assessments on Florida’s insurance consumers.
As previously indicated, House Bill 1A, enacted during the
January 2007 Special Session, created the TICL layer for insurers to purchase additional coverage
from the FHCF above the maximum limits of the mandatory coverage layer. The TICL layer option
allows an insurer to purchase additional coverage for its share of $12 billion, in $1 billion
increments, above the mandatory FHCF coverage limit.
The bill proposed by
CFO Sink would have reduced the TICL layer from $12 billion to $9 billion. The bill also would
have limited FHCF’s reimbursement to 70% of the insurer’s losses. Under existing
law, FHCF reimburses insurers at either 45%, 75% or 90% of their losses, with the vast majority of
insurers electing the 90% reimbursement option. However, CFO Sink’s proposed legislation
failed to pass.
On June 9, 2008, the Florida Hurricane Catastrophe Fund Advisory Council (Council) met to discuss post-event revenue bonds and pre-event financial products for FHCF. The Financial Services Team commissioned by the Council had been evaluating reinsurance and other financial product options for pre and post-event debt financing.
The need for pre-event financial products stems from an increase in the size of FHCF to approximately $29 billion. FHCF currently has approximately $8 billion available to pay claims - $3 billion in cash and $5 billion in pre-event financing.
The two products
discussed included liquidity products (i.e.: put options) and risk transfer products (i.e.:
reinsurance). The Financial Services Team reported that risk transfer options have a higher
front-end expense and are not an ideal product for the FHCF. Liquidity options, historically
used by FHCF, are also not ideal because financial market liquidity is at a historically low
capacity.
Through a “put option,” a financial institution would
promise to purchase potential bonds at a price set at the time of the option contract. The
rough estimated cost of this product on $5 billion was approximately 4.5% ($225,000,000). A
risk transfer option such as private reinsurance on $5 billion would be approximately $1.5
billion.
On July 2, 2008, SBA authorized FHCF to issue $4 billion in bonds through a tax-exempt "put" option with Berkshire Hathaway for $224 million. This “put” option guarantees Berkshire Hathaway will purchase $4 billion in bonds if FHCF is subjected to a certain amount of losses at the TICL coverage layer. The Florida Cabinet approved the deal on July 29, 2008. Governor Crist and CFO Sink voted in favor of the arrangement, while Florida Attorney General Bill McCullom called the agreement “a bad deal.”
Conclusion
Citizens’ actuaries and executives testified before the 2008 legislature that their rates are substantially below what would be considered adequate. Furthermore, the rates are frozen through the end of 2009. Interestingly, had a similar rate freeze not been imposed in 2000, Citizens would have had enough reserves to pay its losses from the 2004-05 hurricanes without additional assessments. Now, a family with a residential insurance policy and two automobile policies could potentially incur three policy assessments from three sources: Citizens, FHCF and FIGA.
As of March, 2008, there has been a decline in premium volume on a statewide basis, probably due to a combination of factors, including rate decreases related to the 2007 legislation. While new companies have entered the Florida insurance market and removed thousands of policies from Citizens, these “takeout” companies are required to charge rates at or below what policyholders are currently paying Citizens. This raises additional concerns that a catastrophic hurricane could render the new companies insolvent, requiring FIGA to pay claims that would result in further assessments on policyholders.
Whether further state intervention into the voluntary market will, in the long run, achieve the goal of lower rates and improve the availability of coverage continues to remain an open issue. Significant questions have been raised as to whether these efforts have served to stabilize the Florida insurance market or discouraged private insurers and reinsurers from investing more capital into the market. The capacity of both Citizens and FHCF to pay claims is also in question, thereby implicating the claims paying capacity and solvency issues for the private market. In the meantime, millions of Floridians will again anxiously await the first sign that the wind is starting to blow.
Richard J. Fidei, Esq., a partner at Colodny, Fass, Talenfeld, Karlinsky & Abate, represents insurance and reinsurance companies, brokers and other related entities in transactional and corporate matters, as well as in claim and dispute resolution proceedings. His practice includes start-up activities, structuring and financing, vendor relationships, regulatory issues, and court proceedings, including supervision, liquidation and insolvency. A member of both the Florida and Pennsylvania Bars, he also is Vice President of the Association of Insurance Compliance Professionals Gulf States Chapter, among other insurance industry leadership positions.
